What's new, 21 October 2026: A customer who sends several messages before the bot's first reply no longer gets the opening sequence of a Chat Flow twice
WASync · Developers

Can I start a different flow for each Meta ad?

Yes: pick "From a specific ad" on the Start card and list the ad ids; several flows can share one number, the most specific one wins.

Yes. On the Start card choose Customer writes first → From a specific ad and list the ad ids from Ads Manager (one flow can hold several ids, so a whole campaign can share a flow). A number can have as many inbound flows as you need.

When a message matches more than one flow, the most specific wins: the flow for the customer's ad first, then a keywords flow, then Any message. A message from an ad you did not list, or from no ad at all, falls through to the keyword and "Any message" flows. The ad id, and with a Meta Ads token the campaign and ad set, are also written on the lead.

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