What's new, 21 October 2026: A customer who sends several messages before the bot's first reply no longer gets the opening sequence of a Chat Flow twice
WASync · Developers

How do I insert a step between two steps that are already connected?

Hover the line between the two steps and press the "+" that appears; the new step is wired in automatically.

Hover the connecting line between the two steps. A + appears on the line; press it, pick the step type, and the new step is inserted with the connections rewired: the first step now leads to the new one, and the new one leads to the step that followed. Nothing has to be dragged or reconnected by hand.

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