27 October 2026
Chat Flows can show a question's options as WhatsApp buttons or a list, or as a numbered list on QR numbers; option keywords can be separated with commas again.
Options of a question as buttons
New. A question step can show its options to the customer: as buttons (up to 3) or a list (up to 10) on WhatsApp Business API numbers, and as a numbered list on QR numbers, where the customer can answer with the number. Until now the customer only saw the question text. Showing the options as buttons.
Keywords separated with commas
Fixed. In the keywords of an option, a typed comma disappeared at once, so
several keywords could not be entered. Commas and semicolons now both separate
keywords, and keywords already saved with semicolons (continuar;1;si) are
read as separate keywords.
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