29 October 2026
Templates no longer get a contact's phone number, or a name, in a variable meant for something else.
Templates no longer get a phone number as the name
Fixed. The template window fills {{1}} with the contact's first name. For a
contact with no name, that "name" was its phone number, and it went into {{1}}
even when {{1}} was a date. The window now fills {{1}} only with a real name and
only when the template describes {{1}} as a name; otherwise it stays empty for
you to type.
Templates on Business API numbers.
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